Firstnumber

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Key result

173% increase in search engine visits

Case study detail

Firstnumber had previously run SEO with a major UK-based SEO agency but was unhappy with the results achieved and the speed at which progress was being made.

The campaign was taken on by QueryClick's strategy team which saw a complete website redesign, migration to new CMS and a revamp of technical and marketing SEO strategies.

Specific focus was put on integrating social media, making the site accessible to mobile devices and interest towards growing a global presence.

Case Study Highlights

153% overall traffic increase - a four figure increase in traffic

pageviews up 21,800 compared to previous campaign

number of people accessing via a mobile device grew from less than 1% to 5%

205% growth in people visiting the site from out with the UK

48% increase in referrals to site

bounce rates for mobile devices dropped by 10%

SEO Campaign Highlights

Firstnumber old nav

Firstnumber new nav

Removed unnecessary features and built out targets landing pages for SEO keyphrase targets

Firstnumber news stories

Firstnumber Twitter feed

Regularly updated, relevant news content that encouraged Google to spider the site more frequently. News stories were then promoted via social media.

Firstnumber Linkbait feature

Linkbait features encouraged people to share URLs and items via social media and other platforms which increased site referrals.

SEO Campaign Achieved

173% increase in search engine visits

335% increase in visits coming through the lead keyphrase cheap international calls

non UK visits have risen 200%

Strategic, relevant keyphrases in position 1-3 increased from 7 to 37

48% increase in referral visits

CRO Campaign

Firstnumber SERP

User journey from SERP to site was completely refocused.

Firstnumber old homepage

Firstnumber new homepage

Redesigned site based on factors that aided and enhanced the user experience.

Firstnumber unused features

Retired elements that were distracting or redundant such as the e-newsletter feature and directory enquiries.

Firstnumber USP line

Firstnumber Feature list and testimonials

Introduced a conversion rate rich homepage which included adding the business USP to the header reiterating the benefits of the service across the entire site.

Added a visitor survey to gather valuable customer feedback and testimonials; the latter of which are now used onsite.

Social media campaign

Social networks

The website was redesigned to be viewed more easily on a mobile platform.

Relevant social media profiles were set and regularly updated.

Facebook 'like' and Stumbleupon icons were added to every page to encourage social media interaction.

Social Media Campaign Diagram: Twitter

Twitter trends

Analysed topics that are trending on Twitter.

Assessed which of these were relevant to the client.

Tied in relevant product or offer to trending topics.

We saw subsequent enhanced exposure via Google real time results as well as retweeting from Twitter users.

Twitter re-tweeting

Campaign Summary

SEO performance has driven a mobile and social pick up.

Firstnumber's global presence has grown via a solid linkbuilding campaign across key terms.

Integrated social media was responsible for increased traffic as well as improved community interaction.

A complete site redesign allowed mobile devices to access and interact effectively with the site, encouraging uptake.

Services used